Verify Client
    SRA Aligned

    Compliance Officer Guide

    For COLP, COFA, MLRO, and compliance teams

    Useful Links

    Share these with your team (or scan from print) for supporting detail.

    Audit Trails

    Every action is logged immutably. Full visibility for compliance reviews and regulatory inspections.

    User actions

    Who created the matter, sent the link, viewed results, and approved or escalated

    Timestamps

    UTC timestamps for every action, stored immutably

    Verification events

    Document uploads, biometric checks, AML screening, and outcome decisions

    System events

    API calls, integrations, and automated processing logs

    Evidence Storage

    Storage Details

    Location
    UK data centres only
    Encryption
    AES-256 at rest, TLS 1.3 in transit
    Retention
    7 years from matter completion (configurable)
    Access
    Role-based access with full audit logging

    Evidence Pack Contains

    • Original ID document images
    • Biometric photograph
    • Liveness check recording (if applicable)
    • AML screening results with source data
    • Source of funds declaration and evidence
    • Signed engagement terms
    • Completed forms with timestamps
    • Verification outcome and decision record

    Ongoing Monitoring

    Ongoing AML monitoring available as add-on

    Daily sanctions list screening
    PEP status changes
    Adverse media alerts
    Automatic notifications to matter handler

    Responding to SRA Inspections

    Everything you need to demonstrate compliance during an SRA visit.

    Export evidence packs

    Download PDF bundles per matter or in bulk. Each pack contains all verification documents and decision records.

    Search and filter

    Find matters by client name, date range, outcome, or risk level. Export filtered results.

    Audit reports

    Generate summary reports: verification volumes, pass/fail rates, escalation patterns, response times.

    User activity logs

    Full log of who accessed what, when, and what actions they took. Exportable per user or date range.

    Data Access Controls

    RolePermissions
    Administrator
    Full access. Manage users, configure settings, view all matters.
    Fee-earner
    Create matters, send verifications, view and approve results for assigned matters.
    View-only
    View verification results. Cannot create matters or approve outcomes.
    Compliance
    View all matters, access audit logs, export evidence packs, manage escalations.

    Technical Security

    End-to-end encryption

    All data encrypted in transit (TLS 1.3) and at rest (AES-256)

    UK data residency

    All data stored in UK-based data centres. No overseas processing.

    GDPR compliant

    Full data subject rights support. Data processing agreement available.

    Two-factor authentication

    Mandatory 2FA for all admin accounts. Optional for other roles.

    Regular security audits

    Annual penetration testing. SOC 2 Type II certification in progress.

    Incident response

    24-hour breach notification. Dedicated security response team.

    Regulatory Alignment

    BodyRequirementStatus
    SRAAML Regulations complianceAligned
    Companies HouseIdentity verificationAligned
    ICOGDPR complianceCompliant
    NCSCCyber EssentialsCertified

    Questions?

    Our compliance team is available to discuss your specific requirements.