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    Security and trust

    Controls that support regulated work.

    Protecting client onboarding also means controlling access, keeping an audit history, recovering failed delivery, and recording who made each decision.

    Illustrative scene of a fictional business owner reviewing information

    How access and evidence are controlled.

    Security posture

    Control access, keep the history, and recover safely when delivery fails.

    • Role-aware access

      Fee earners, compliance, operations, admins, and finance can be given different access boundaries.

    • Audit logging

      Keep a record of important client, firm, review, and system actions.

    • Responsible operations

      Security posture includes delivery health, recovery controls, and incident-aware operations.

    Evidence controls.

    • Review-ready outputs

      Export identity, AML, Source of Funds, documents, signatures, and decision context.

    • Detailed matter history

      See who acted, what changed, what was sent, and why a redo or decision was recorded.

    • Sensitive evidence controls

      Keep high-sensitivity material behind role-aware access and review workflows.

    Protection beyond sign-in.

    Illustrative scene of people reviewing information together

    Operational controls

    Protect the evidence, the document version, and the recovery path.

    • Client Care Letter templates use controlled variables and reject unsafe active content.
    • Signed documents and completed evidence remain party scoped and historically accurate.
    • Delivery, resend, retry, and grouped-redo activity stays traceable without erasing completed work.
    • Compliance review and final decisions remain with authorised firm users.

    Security questions.

    Who can access client information?

    Access is role-aware and should be configured so firm users only see what they need for their work.

    Does Verify Client decide whether a client is approved?

    No. The platform supports collection, screening, review, and evidence records. Decisions remain with the firm.

    How are completed and signed documents protected?

    Completed documents and party-specific signed copies are preserved as protected records rather than silently overwritten through the ordinary workflow.

    Review security, evidence, and operations together.

    Tell us about your business, onboarding volume and review requirements. We will prepare a tailored quote.