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    Security and trust

    Controls that support regulated work.

    Protecting client onboarding also means controlling access, keeping an audit history, recovering failed delivery, and recording who made each decision.

    One digital matter

    Ready to review

    Clients complete one guided checklist. Your team sees progress, exceptions, and evidence as it arrives.

    Matter moving
    No account needed

    Client

    In progress

    Parties

    Linked

    Evidence

    Review ready

    How access and evidence are controlled.

    Security posture

    Control access, keep the history, and recover safely when delivery fails.

    Role-aware access

    Fee earners, compliance, operations, admins, and finance can be given different access boundaries.

    Audit logging

    Keep a record of important client, firm, review, and system actions.

    Responsible operations

    Security posture includes delivery health, recovery controls, and incident-aware operations.

    Evidence controls.

    Review-ready outputs

    Export identity, AML, Source of Funds, documents, signatures, and decision context.

    Detailed matter history

    See who acted, what changed, what was sent, and why a redo or decision was recorded.

    Sensitive evidence controls

    Keep high-sensitivity material behind role-aware access and review workflows.

    Protection beyond sign-in.

    Operational controls

    Protect the evidence, the document version, and the recovery path.

    • Client Care Letter templates use controlled variables and reject unsafe active content.
    • Signed documents and completed evidence remain party scoped and historically accurate.
    • Delivery, resend, retry, and grouped-redo activity stays traceable without erasing completed work.
    • Compliance review and final decisions remain with authorised firm users.

    Security questions.

    Who can access client information?

    Access is role-aware and should be configured so firm users only see what they need for their work.

    Does Verify Client decide whether a client is approved?

    No. The platform supports collection, screening, review, and evidence records. Decisions remain with the firm.

    How are completed and signed documents protected?

    Completed documents and party-specific signed copies are preserved as protected records rather than silently overwritten through the ordinary workflow.

    Review security, evidence, and operations together.

    Book a walkthrough based on your client requirements, firm review, evidence needs, and matter volume.