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    Client onboarding infrastructure

    Complete onboarding for conveyancing firms.

    ID, AML, Source of Funds, forms, signatures, and audit-ready records in one guided matter workflow.

    Matter console

    42 High Street

    Client checks, funds evidence, signatures, and review notes in one matter record.

    Review ready
    Audit pack assembled

    ID

    Verified

    AML

    Reviewed

    SOF

    Complete

    Firm-controlled workflow

    Matter requirements, review decisions, and evidence outputs remain owned by the firm.

    Audit-ready records

    Client actions, firm review notes, redo requests, and evidence artefacts stay tied to one matter.

    Client-friendly access

    Clients use a secure browser journey without creating a full platform account.

    Platform

    One workflow. Clear evidence.

    Firm workspace

    Fee earners, compliance, and operations work from the same matter record.

    Identity verification

    Guide clients through document capture, address evidence, and review-ready identity outcomes.

    AML screening

    Surface screening outcomes and review-required items without replacing firm judgement.

    Source of Funds

    Collect structured funds explanations and supporting documents for matter review.

    Forms and declarations

    Assign firm-specific forms and matter questions inside the same onboarding journey.

    Official PDFs

    Keep official document workflows connected to the party and matter record.

    Client care signatures

    Capture acknowledgements and signed records alongside the rest of onboarding.

    Matter workflow

    From matter setup to evidence pack.

    Firm setup

    Prepare the matter

    Create the case, add parties, and assign the required checks, forms, documents, and signatures.

    Client access

    Send secure invites

    Clients receive a secure path into their own guided checklist, with resend support if needed.

    Client journey

    Clients complete tasks

    Identity, AML information, Source of Funds, forms, PDFs, and signatures progress in one journey.

    Firm review

    Review exceptions

    Fee earners and compliance users see outstanding actions, flags, redo requests, and rationale.

    Matter record

    Export evidence

    Generate a defensible evidence record with artefacts, outcomes, timestamps, and review context.

    Continuity

    When clients stop, restart, or need a redo.

    Client journey

    Save progress, resend links, request only what is missing.

    Save and return

    Interrupted clients can resume from the same journey instead of restarting the matter.

    Targeted redo

    Request correction for a specific step, form, document, or evidence item with a clear reason.

    Resend and recovery

    Operations teams can recover stalled access and notification issues without losing audit context.

    Firm roles

    Different users, one matter record.

    Fee earners

    Create matters, assign requirements, monitor readiness, and reduce manual chasing.

    MLRO and compliance

    Review flags, record rationale, request redos, and preserve final decision context.

    Operations

    Standardise workflows, manage settings, recover delivery issues, and track outstanding work.

    Finance

    Review usage and billing without unnecessary access to sensitive evidence.

    Evidence

    Audit-ready now. Integration-ready when needed.

    Evidence pack

    Audit bundle

    Outcomes, artefacts, timestamps, and review notes are packaged for the matter file.

    Pack assembled
    Export ready

    Timeline

    Complete

    Files

    Attached

    Notes

    Signed off

    Consolidated evidence pack

    Bring identity, AML, Source of Funds, forms, signatures, and review notes into one export.

    Matter timeline

    Preserve who did what, when, and why across client actions and firm review.

    Sensitive evidence controls

    Keep high-sensitivity material behind role-aware access and review workflows.

    Secure links and notifications

    Roll out quickly with client invites, structured progress, and downloadable records.

    Firm-managed MicroApps

    Launch approved specialist tools with scoped context and short-lived launch tokens.

    Scoped API workflows

    For enterprise teams, plan controlled case and reporting automation through discovery.

    Ready to review the workflow?

    Book a practical walkthrough of client onboarding, firm review, evidence packs, and pricing fit.