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    Manage client onboarding in one place.

    Bring client forms, signed terms, documents and checks into one process. Follow up on outstanding work and give your team the information it needs to make a decision.

    Example onboarding pack

    Build the onboarding pack.

    • Client questionnaireForm
    • Terms of engagementSigning request
    • Supporting documentsUpload request
    • Source of FundsForm + evidence
    • Identity and AMLChecks

    Illustrative pack. Requirements vary by client and work.

    How it works

    From the first request to your team’s decision.

    Set the requests for each person, follow their progress and review what comes back.

    1. Set the requirements

      Configure the case

      Add every person and assign the right checks, forms, documents and terms from one workspace.

    2. Invite each person

      Send one secure link

      Each client, contributor or gifter opens a personal checklist online and can begin straight away.

    3. Guide progress

      Track and correct

      See progress as it happens and request only the missing or unclear items in one grouped redo.

    4. Keep human control

      Review and decide

      Review the assembled evidence and risk-assessment draft, enhance it and record the practice decision.

    Observed at one UK law firm

    Median time to active fell from 13 days to 2.

    A four-month before-and-after study of 734 conveyancing matters, measuring time from onboarding started to file made active.

    Lower median time to active
    85%11 fewer calendar days.
    Active within seven days
    46.2%Compared with 15.8% before adoption.

    Observed results at one firm, not a guarantee for another. The cohorts differ in size; the seven-day comparison includes 26 eligible post-adoption matters.

    Read the results and methodology
    Illustrative scene of a client conversation

    Detailed Source of Funds

    Understand the whole funding picture, including gifters.

    • Keep the amount to explain visible while each declared source is added and evidenced.
    • Let your team approve a contributor or gifter before their secure invitation is sent.
    • Assign identity, biometric, AML and relevant Source of Funds work to that person automatically.
    Illustrative scene of a fictional business owner reviewing information

    Clients can pick up where they left off.

    They open a secure link, confirm access with a one-time code and see what they need to provide. There is no account to create or password to remember.

    If a document is missing or unclear, ask for that item again. Completed work stays in place, and email or SMS reminders follow up on outstanding requests.

    See the client experience
    Illustrative scene of people reviewing information together

    Risk assessment

    Start the review with evidence to hand.

    • Use submitted onboarding evidence to suggest answers, rationale and source references.
    • Leave unsupported questions clearly open for the reviewer instead of guessing.
    • Let your team enhance the draft, set the final rating and record its decision.

    Sensitive information. Clear controls.

    Protect client information, manage access and keep a record of the work. Onboarding decisions remain with your team.

    Explore security & trust
    Encrypted connections and storage
    HTTPS protects connections to the platform. Stored documents and evidence use encryption at rest.
    Access by role
    Give team members permissions for their responsibilities, with separate controls for sensitive evidence.
    A record of important actions
    Review recorded activity, document submissions and decisions alongside the matter information.

    Complete onboarding

    One connected onboarding process.

    Verify Client connects due diligence to the practical work your team needs to complete before accepting a client.

    1–2 of 7

    Illustrative scene of a client using a phone to take an identity photograph at home

    Identity verification

    Check identity online. Review the result.

    Illustrative scene of a professional reviewing information on a laptop

    AML screening

    Review screening results and decide what needs attention.

    Illustrative scene of two business partners reviewing company information on a laptop

    KYB and business verification

    Company details, ownership and relevant people together.

    Illustrative scene of a client reviewing financial information on a laptop at home

    Source of Funds

    Understand each source and review its evidence.

    Illustrative scene of a person using a stylus to sign on a tablet

    Electronic signing

    Request signatures and keep the signed documents.

    Illustrative scene of a coordinator preparing onboarding requests on a laptop

    Case-specific packs

    Give each person the right forms, documents and checks.

    Illustrative scene of colleagues reviewing digital evidence together on a laptop

    Client and case risk assessment

    Start with an evidence-backed draft. Your team decides.

    Compare providers

    Compare the whole onboarding process, not only the checks.

    Review matter logic, passwordless client access, smart reminders, focused corrections, Source of Funds and the final risk review alongside ID, KYC and AML.

    See how Verify Client fits your onboarding process.

    Tell us about your business, clients, documents and review points. We will prepare a tailored quote.