Manage client onboarding in one place.
Bring client forms, signed terms, documents and checks into one process. Follow up on outstanding work and give your team the information it needs to make a decision.
- Built around regulated workflows
- Evidence from a UK law firm
Example onboarding pack
Build the onboarding pack.
- Client questionnaireForm
- Terms of engagementSigning request
- Supporting documentsUpload request
- Source of FundsForm + evidence
- Identity and AMLChecks
Illustrative pack. Requirements vary by client and work.
How it works
From the first request to your team’s decision.
Set the requests for each person, follow their progress and review what comes back.
Set the requirements
Configure the case
Add every person and assign the right checks, forms, documents and terms from one workspace.
Invite each person
Send one secure link
Each client, contributor or gifter opens a personal checklist online and can begin straight away.
Guide progress
Track and correct
See progress as it happens and request only the missing or unclear items in one grouped redo.
Keep human control
Review and decide
Review the assembled evidence and risk-assessment draft, enhance it and record the practice decision.
Observed at one UK law firm
Median time to active fell from 13 days to 2.
A four-month before-and-after study of 734 conveyancing matters, measuring time from onboarding started to file made active.
- Lower median time to active
- 85%11 fewer calendar days.
- Active within seven days
- 46.2%Compared with 15.8% before adoption.
Observed results at one firm, not a guarantee for another. The cohorts differ in size; the seven-day comparison includes 26 eligible post-adoption matters.
Read the results and methodology
Detailed Source of Funds
Understand the whole funding picture, including gifters.
- Keep the amount to explain visible while each declared source is added and evidenced.
- Let your team approve a contributor or gifter before their secure invitation is sent.
- Assign identity, biometric, AML and relevant Source of Funds work to that person automatically.

Clients can pick up where they left off.
They open a secure link, confirm access with a one-time code and see what they need to provide. There is no account to create or password to remember.
If a document is missing or unclear, ask for that item again. Completed work stays in place, and email or SMS reminders follow up on outstanding requests.
See the client experience
Risk assessment
Start the review with evidence to hand.
- Use submitted onboarding evidence to suggest answers, rationale and source references.
- Leave unsupported questions clearly open for the reviewer instead of guessing.
- Let your team enhance the draft, set the final rating and record its decision.
Sensitive information. Clear controls.
Protect client information, manage access and keep a record of the work. Onboarding decisions remain with your team.
- Encrypted connections and storage
- HTTPS protects connections to the platform. Stored documents and evidence use encryption at rest.
- Access by role
- Give team members permissions for their responsibilities, with separate controls for sensitive evidence.
- A record of important actions
- Review recorded activity, document submissions and decisions alongside the matter information.
Complete onboarding
One connected onboarding process.
Verify Client connects due diligence to the practical work your team needs to complete before accepting a client.
1–2 of 7
Compare providers
Compare the whole onboarding process, not only the checks.
Review matter logic, passwordless client access, smart reminders, focused corrections, Source of Funds and the final risk review alongside ID, KYC and AML.
See how Verify Client fits your onboarding process.
Tell us about your business, clients, documents and review points. We will prepare a tailored quote.






