How Verify Client works in practice
A clear walk-through of the journey for clients and firms, from secure link to evidence pack.
The Client Journey
A guided, step-by-step experience that makes onboarding simple.
Access the Secure Link
Client receives a unique, secure link from their solicitor. No app download required — works in any modern browser.
The link is valid for a set period and can only be accessed with the correct verification code.
Enter Verification Code
Client enters the verification code provided by their solicitor to access the onboarding journey.
This ensures only the intended recipient can complete the process.
Complete Step-by-Step Checklist
Clear guidance through each section: personal details, identity verification, AML information, Source of Funds, and declarations.
Progress is saved automatically. Clients can pause and return if needed — including donors completing gifted deposit checks.
Review and Submit
Before final submission, clients review all their entries and confirm everything is accurate.
Clear summary of all information provided before submission.
What gets collected
The journey brings the key checks together in one place, without extra chasing.
Identity checks
Secure verification with document capture, validation, and a clear outcome summary.
AML checks
Screening built into the flow, with results and matches marked for review.
Source of Funds
Structured questions and supporting documents, captured in a consistent format.
Official documents
Assign official forms (e.g. Law Society TA6) for parties to complete and download as filled PDFs.
The Firm Journey
Full control and visibility throughout the onboarding process.
Create and Send Request
Enter client details and generate a secure onboarding link with verification code.
Add multiple parties (buyers, sellers, and donors for gifted deposits) and customise what you collect based on the matter.
Track Progress
Monitor client progress in real-time. See which steps are complete and what's pending.
Automatic notifications when clients complete sections or if issues arise.
Review Flags and Outcomes
When the client submits, review all information and any items requiring attention.
Clear presentation of verification results, AML screening, and Source of Funds documentation.
Download Evidence Pack
Export a complete, audit-ready evidence pack for the client file.
PDF format suitable for case management systems and regulatory review.
Reviews and Flags
Clear tools for compliance oversight and decision-making.
Review Required Items
Items requiring attention are clearly surfaced. No important details hidden in lengthy reports.
MLRO Review
Compliance officers can review, add justifications, and record decisions with full audit trail.
Decisions Stay With You
Verify Client provides information and tools. Compliance decisions remain firmly with your firm.
Frequently Asked Questions
Quick answers to common questions about the process.
Ready for smoother client onboarding?
No obligation. Just a quick look at the journey and how it fits your firm.