Privacy Policy

1. Introduction

Verify Client LTD ("Verify Client", "we", "us", "our") is committed to protecting the privacy of individuals who use our client onboarding platform. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with our services.

We operate as a data processor for law firms that use Verify Client. Those firms are the data controllers for information collected during client onboarding. We may also act as a data controller for our own business records and website enquiries.

2. Information We Collect

2.1 Information Collected During Client Onboarding

When a client completes onboarding, we collect information for the law firm that sent the request. Depending on the matter, this may include:

• Full name, date of birth, and contact details
• Identity documents (passport, driving licence)
• Proof of address documents
• Source of funds information and supporting documentation
• Completed forms, uploaded documents, and electronic signatures
• Declarations and consent records
• Photographs for identity verification

2.2 Information from Law Firms

From law firms that use Verify Client, we collect:

• Business contact information
• User account details for platform access
• Billing and payment information
• Usage data and platform activity logs

2.3 Technical Information

We automatically collect certain technical information including IP addresses, browser type, device information, and usage patterns to ensure platform security and improve our services.

3. How We Use Information

3.1 Client Onboarding Data

Personal information collected during onboarding is processed to:

• Facilitate identity verification checks
• Support anti-money laundering screening
• Document source of funds for compliance purposes
• Generate evidence packs for the law firm's matter records
• Maintain audit trails as required by regulation

3.2 Business Purposes

We use business information to provide our services, process payments, communicate with customers, improve our platform, and comply with legal obligations.

4. Legal Basis for Processing

We process personal information on the following legal bases under UK GDPR:

• Contract performance: Processing necessary to provide our services
• Legal obligation: Processing required by anti-money laundering regulations
• Legitimate interests: Processing for platform security and service improvement
• Consent: Where specific consent has been obtained

5. Data Sharing

We share personal information only as necessary:

• With law firms: Client onboarding data is available to the firm that sent the onboarding request
• Service providers: We use trusted third-party providers for identity verification, AML screening, and hosting services
• Legal requirements: We may disclose information when required by law or to protect our legal rights

We do not sell personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Staff training on data protection
• UK-based data hosting

7. Data Retention

We retain personal information in accordance with legal requirements and our data retention policy:

• Client onboarding data is retained as directed by the law firm, in line with its legal and regulatory obligations
• Audit logs are retained for the period required by applicable regulations
• Business records are retained as required for accounting and legal purposes

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to certain types of processing

For information collected during your onboarding, contact your solicitor or law firm first because they are the data controller. For other enquiries, use the contact details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our platform or by email. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: